Privacy Policy
At Neurology Care Clinic, we are committed to protecting the privacy and security of our patients, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when users or patients interact with our website, services, and medical facilities.
By using our website and services, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
We collect the following types of personal and non-personal information:
A. Personal Information
When you schedule an appointment, fill out a contact form, or interact with us, we may collect:
Full Name
Email Address
Phone Number
Date of Birth
Mailing/Billing Address
Insurance Information
Medical History & Health Information (only when required for medical purposes)
B. Non-Personal Information
We may collect general usage data when you visit our website, including:
IP Address
Browser Type & Device Information
Pages Visited & Time Spent on the Website
Referral Source (How You Found Us)
Cookies and Tracking Data
This helps us deliver patient-centered information on our website while improving our services.
How We Use Your Information
We use your information to schedule or confirm your appointment, providing quality neurology services and patient care at all four locations in Texas. Other reasons include:
- Responding to your inquiries and customer service requests
- Improving our website, user experience, and medical services
- Processing payments and insurance claims
- Sending updates about services, policies, and health-related content (only with consent)
- Complying with legal, regulatory, and medical obligations.
How We Protect Your Information
We implement industry-standard security measures to protect patient data from unauthorized access, misuse, or disclosure. These measures include:
- Encryption of Sensitive Data
- Secure Access Controls
- HIPAA-Compliant Data Handling
- Regular Security Audits
We do not sell, rent, or trade your personal information to third parties.
Sharing of Information
We only share personal information in the following cases:
- With Healthcare Providers & Staff – To provide medical treatment and neurology services.
- With Insurance Companies – For billing and coverage verification purposes.
- With Third-Party Service Providers – To assist in website maintenance, payment processing, or analytics.
- When Required by Law – If legally obligated, such as responding to subpoenas, fraud investigations, or public health requirements.
All third parties we work with are bound by confidentiality and data protection agreements.
Cookies & Tracking Technologies
When the user visits our site, it may ask for permission to store cookies or store it automatically. We use cookies to:
- Improve website functionality and user experience
- Analyze website traffic and trends
Offer personalized content
You can disable cookies in your browser settings, but some website features may not function correctly.
Third-Party Links
Our website may contain links to external websites for informational purposes (e.g., insurance providers, and health resources). We are not responsible for their privacy policies. Please review their policies before providing any personal information.
Your Privacy Rights
Under HIPAA and other applicable laws, you have the right to:
- Access, update, or request deletion of your personal data
- Request a copy of your health records
- Opt out of marketing communications at any time
- Restrict how we use or share your information
To exercise these rights, contact us at info@neurologycareclinic.com
Children's Privacy
Our services are not intended for individuals under 18 years old without parental or guardian consent. We do not knowingly collect data from children. If you believe we have collected information from a minor, please contact us immediately.Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in regulations, technology, or our services. We encourage you to review this page regularly.
Last Updated: 11-03-2025
Contact Us
For any privacy-related concerns or requests, please reach out to us:
Email: info@neurologycareclinic.com
Phone: (469) 466-6524